Preloader

Return Policy

Return Policy

At Samrat Export Import, customer satisfaction is our top priority. If you are not completely happy with your purchase, we are here to help.

Returns & Exchanges
  • We accept returns and exchanges within 7 days of receiving your order.
  • Items must be unused, unworn, and in their original packaging with tags attached.
  • Due to hygiene reasons, wigs, hair extensions, closures, and frontals cannot be returned if opened or worn.
Refund Process
  • Once we receive and inspect the returned item, we will process your refund within 5-7 business days.
  • Refunds will be issued to the original payment method.
How to Initiate a Return
  1. Contact our customer support team with your order details.
  2. We will provide a return authorization and shipping instructions.
  3. Ship the item back to us.

For any questions, please contact us at 9759616000.